Product Owner

Location: Remote, but with possible monthly in-person meetings in London or Southampton. Plus the opportunity to attend major Veterinary events such as The London Vet Show or Vet clinics as required
Type: Full-time
Salary: Up to £50k DOE

About Digital Practice

At Digital Practice, we're revolutionising veterinary care across the globe by making client communication effortless (think WhatsApp not phone and email!). Our product ensures vets can focus on what they do best: caring for animals. Our mission is driven by a belief in accessible vet care for enhanced animal welfare, crafting tools that integrate seamlessly into users' lives. Join us as we embark on an exciting phase of rapid growth and contribute to a culture of innovation, mutual support, and a passion for making a real difference.

Role Summary

We are seeking a highly motivated and experienced Product Owner to join our team. As a Product Owner, you will play a pivotal role in the development and execution of our product roadmap, ensuring we align with market demands, customer needs, and strategic business objectives. You will collaborate closely with cross-functional teams to define product requirements, prioritise features, and drive the successful delivery of high-quality software solutions.

Key Responsibilities:

  • Product Roadmap: Assist the CPO with the development and execution of the product roadmap, incorporating market research, competitive analysis, and customer feedback to identify strategic opportunities for growth and innovation

  • Requirement Gathering and Prioritisation: Collaborate with stakeholders, including customers, internal teams, and leadership, to gather and prioritize product requirements, ensuring alignment with business goals and user needs

  • New features, improvements and bugs: Translate client pains and gains into clear and actionable requirements and acceptance criteria for development teams, facilitating a shared understanding of project objectives and deliverables

  • Release Planning and Management: Coordinate with support, development, design, and QA teams to plan and manage the successful delivery of product releases

  • Cross-Functional Collaboration: Work closely with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product initiatives from conception to launch

  • Product Performance Monitoring: Monitor key product metrics, user feedback, and market trends to evaluate product performance, identify areas for improvement, and make data-driven decisions to optimise the product experience

  • Stakeholder Communication: Serve as the primary point of contact for product-related inquiries, updates, and escalations, maintaining open and transparent communication with stakeholders at all levels of the organisation

Qualifications:

  • Minimum 3 years experience as a Product Owner, Digital Product Manager or similar role in a SaaS product company

  • Preferred: Bachelor's degree in Computer Science, Software Engineering, Business, or related field

  • Conversant with Kanban, and experience working in an agile development environment

  • Excellent communication, leadership and interpersonal skills

  • Demonstrated ability to drive product strategy, define product requirements, and prioritise features based on market insights and customer feedback

  • Analytical mindset with a focus on data-driven decision-making and continuous improvement

  • Experience with tools such as JIRA, Productboard, Figma, Slack, Google Suite, Google Analytics

Why Join Digital Practice?

  • Play a pivotal role in transforming veterinary care and enhancing animal welfare

  • Be part of a culture that values innovation, teamwork, and the contribution of every team member

  • Enjoy the flexibility and dynamism of remote work within an expanding, mission-driven company

  • Digital Practice is dedicated to building a diverse and inclusive team. We welcome applicants from all backgrounds and experiences, believing that diverse perspectives enhance our mission and innovations. Join us in making a significant impact in the veterinary care industry!

To Apply

Please send a copy of your CV and a short covering letter outlining why you’re the right fit for this role to: chris@vethelpdirect.com. We are not currently accepting submissions from agencies.

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