One platform.
Every tool your practice needs.
Everything we build is designed to make life easier, for your team and your clients. From messaging to payments, reminders to reviews, these tools work together seamlessly to save time, reduce stress, and help your practice thrive. Explore what’s on offer below.
Messaging
Chat with clients on the platforms they already use - WhatsApp, Messenger, Instagram and SMS - so there’s no need for clunky apps or endless phone calls.
Incoming messages are matched to the client’s record in your PMS, so you can respond with full context, attach forms, media or payment links, or assign to a colleague.
You can also send broadcast messages to groups of clients—perfect for things like Christmas hours or new offers. This seamless, asynchronous messaging setup saves your team hours every week and makes life easier for everyone.
Digital Payments
Take payments quickly and securely by sending a link - no phone calls, no chasing. Clients can pay in seconds using Apple Pay, Google Pay or card. It’s faster, easier, and more convenient for everyone.
Practices use it not only for routine payments but to tackle bad debt too - one practice halved their outstanding client debt in the first month.
All payments reconcile directly with your PMS, keeping everything simple and secure.
Reminders
These aren’t your average reminders. Ours are two-way, sent via WhatsApp, and packed with features: quick-reply buttons, media attachments, and even a snooze option. Clients can confirm, cancel, pay, or respond with ease.
Integrated with your PMS, they’re perfect for appointment confirmations, payment requests, vaccinations, product orders, health plan sign-ups and more. You can even automate follow-ups - so a confirmed appointment can trigger pre-op info, a payment link, or a consent form, all without lifting a finger.
Booking
Give clients an easy way to book while keeping control of your schedule. Set rules to group appointments, reserve slots for emergencies, or manage by team availability - whatever works best for your practice.
Share booking links via WhatsApp for maximum convenience.
Combined with automated reminders, this smart booking setup reduces no-shows and saves your team time.
Websites
A bespoke website that reflects your practice, built after a discovery session to understand you and your team.
Every site includes vet-written pet fact sheets, a symptom checker and poisons guide, plus a reviews widget to showcase client feedback.
We also help you meet CMA pricing guidelines with a clear, effective pricing page - now the second most-visited page on our sites. It’s your practice, online, done properly.
Reviews
Our human-moderated review system gathers ratings on friendliness, cleanliness, professionalism, value and animal care - keeping feedback balanced and constructive. Reviews are hosted on your website, indexed by Google for maximum visibility, and sit alongside pet fact sheets, a symptom checker and poisons guide (all vet-written).
You’ll also appear on VetHelpDirect.com, the UK’s most visited vet directory. Standout reviews could even land you a win at the BestUKVets Awards - with a proper celebration at the annual June party.
And Let’s Not Forget
Digital Forms
Collect informed consent and client details quickly with sleek, Typeform-style forms. Easy to complete, easy to send - saving your team time and reducing errors.
Product Orders
Turn WhatsApp requests into orders with our automated workflow. Clients get updates and a payment link as you progress the order - less admin, less waste.
Product Follow-Up
Easily send follow-up messages after consults or medication is dispensed. Share how-to videos, datasheets or pet health info automatically.
Social Media
We run your social channels - content, ads, replies and more - with posts written by vets and RVNs. We keep your practice active and engaging online.
SEO
Local SEO that does what it should - gets you found by pet owners searching for a new vet. Simple, effective, and built to grow your client base.
Internal Messaging
When a client messages in, your team can tag colleagues and leave notes that stay with the conversation - no more chasing people around the practice for answers.